FAQ

We accept several major insurance providers including Anthem, BCBS, Humana, Aetna, and United Healthcare (starting Summer 2024). During your initial call or visit, we’ll verify your benefits and explain any out-of-pocket costs. Our goal is to make the billing process as simple and transparent as possible.

For clients with out-of-network benefits, we can provide an itemized invoice (superbill) for insurance reimbursement. Many of our clients successfully use Reimbursify services to streamline the out-of-network reimbursement process, often achieving higher reimbursement rates.

Kentucky Therapy Solutions is committed to ensuring accessible care for all our clients. We understand that each client’s therapeutic needs are unique, and we focus on matching you with a provider whose expertise aligns with your specific goals, potentially reducing the number of sessions needed for optimal outcomes.

Payment is expected at the time of service, and we accept multiple payment methods including cash, check, and credit cards. If you have questions about insurance coverage or payment options, our staff is happy to help you understand your options and find a solution that works for you.

No, you can begin services with us right away! In Kentucky, you have direct access to our comprehensive therapy and counseling services without requiring a doctor’s referral. This means you can start addressing your child’s needs immediately, whether that’s developmental concerns, feeding challenges, speech therapy, physical therapy, or breastfeeding support.

We believe in making care accessible and timely, which is why we’ve streamlined our intake process. While some insurance plans may eventually require a doctor’s referral for continued coverage of certain services, we’ll guide you through that process if needed. Our team can help verify your insurance benefits and explain any requirements specific to your plan.

Don’t wait to get the support your child needs – contact us today to schedule an initial consultation and learn more about how we can help your family.

Yes! We provide secure, effective teletherapy sessions for clients throughout Kentucky. Our virtual services include:

• Child and Adolescent Counseling to support your child’s emotional wellbeing
• Maternal Mental Health Counseling for mothers and expecting mothers
• Virtual Lactation Consulting to assist with breastfeeding challenges
• Myofunctional Therapy for children with tongue thrust, mouth breathing, or eating difficulties
• Feeding Therapy to help address mealtime challenges
• Speech Therapy to develop communication skills
• Physical Therapy for developmental delays and sensory challenges

We have years of experience delivering these services via telehealth, making therapy accessible and convenient for families across Kentucky. Our teletherapy platform is secure, user-friendly, and allows us to maintain the same high standard of care as our in-person sessions. Many children respond very well to virtual therapy, as they feel comfortable engaging from their home environment.

During your first visit to Kentucky Therapy Solutions, our specialists will conduct a thorough evaluation tailored to your child’s specific therapy needs. We’ll discuss their medical history, current challenges, and goals. You’ll receive a detailed, customized treatment plan to guide their journey. We prioritize creating a comfortable, supportive environment for both you and your child.

The duration of therapy varies depending on your child’s or your needs and goals. Factors include:

• The type of therapy (e.g., speech, feeding, physical therapy, or myofunctional therapy).
• The severity of the issue being addressed.
• Consistency with sessions and practicing techniques at home.
• Many families notice progress within the first few sessions, but achieving long-term results may take several weeks or months. Our team works closely with you to set realistic goals and provide regular updates on progress.

Your child’s therapy team at Kentucky Therapy Solutions will work closely with you to track their progress toward specific developmental goals. We’ll regularly discuss your child’s achievements, challenges, and next steps throughout their therapy journey. Every child develops at their own pace, and we’ll provide clear guidance on when your child has met their therapeutic goals or is ready to transition to a less intensive program.

We believe in empowering parents with the knowledge and strategies to support their child’s continued development at home. When your child is ready to complete their therapy program, we’ll ensure you have the tools and confidence to maintain their progress. We can also help coordinate any needed follow-up care or provide recommendations for future developmental support.

The frequency of therapy sessions is individualized based on your child’s specific needs, goals, and progress. Typically, we start with weekly sessions, but this can range from twice weekly to once every few weeks depending on your child’s therapy plan. We regularly evaluate progress and adjust the frequency of sessions accordingly. We also consider your family’s schedule and insurance coverage when determining session frequency.

We believe that parent education and involvement are crucial for your child’s success. During each session, we’ll demonstrate exercises and techniques that you can practice at home. We provide clear, written instructions, and can even record short video demonstrations when helpful. Our therapists will regularly check in on your progress with home exercises and adjust them based on your child’s development and your family’s routine.

At Kentucky Therapy Solutions, our team works collaboratively to provide comprehensive care for your child. Our therapists regularly communicate with each other to align treatment goals, share progress updates, and coordinate therapy approaches. We can often schedule multiple therapy sessions on the same day to make it more convenient for families, and we ensure that all providers are working together toward your child’s optimal development.

Yes! We understand the scheduling challenges families face and make every effort to coordinate siblings’ appointments. When possible, we can schedule multiple children for concurrent sessions with different therapists, or schedule back-to-back appointments to minimize your time at our office. Just let our scheduling team know your preferences, and we’ll work to accommodate your family’s needs.

• Correcting tongue thrusts and improper swallowing patterns.
• Promoting nasal breathing instead of mouth breathing.
• Supporting orthodontic treatment by improving oral muscle balance.
• Our experienced therapists work to create a customized plan that addresses your child’s specific needs.

Common signs include:

• Mouth breathing during day or night
• Difficulty with eating or drinking
• Tongue thrust or tongue resting between teeth
• Speech difficulties
• Frequent drooling
• Open-mouth resting posture
• Challenges with chewing or swallowing If you notice any of these signs, we recommend scheduling an evaluation to determine if myofunctional therapy could help your child.

Feeding therapy helps children who are selective eaters or struggle with food aversion. Our approach includes:

• Identifying underlying issues, such as sensory sensitivities or oral-motor difficulties.
• Gradually introducing new foods and textures in a positive, low-pressure environment.
• Building confidence and reducing anxiety around mealtime.
• Our therapists work closely with families to create strategies for success at home, making mealtime a more enjoyable experience for everyone.

To ensure a successful feeding therapy session, it’s important to come prepared. Here’s a checklist of items to bring:

• Your Child’s Favorite Foods and Drinks: Pack a variety of foods your child enjoys, including preferred textures (e.g., crunchy, soft, pureed). Include any foods they struggle with or avoid to help the therapist address specific challenges.
• Feeding Tools from Home: Bring utensils, bottles, cups, or straws your child typically uses. Familiar tools can help create a comfortable environment and allow the therapist to observe any issues with current feeding practices.
• A Change of Clothes: Feeding therapy can get messy! Bringing an extra outfit ensures your child stays clean and comfortable during or after the session.
• Your Child’s Medical History or Feeding Journal: If you’ve been keeping notes on your child’s eating habits, food preferences, or difficulties, bring them along. This can give the therapist valuable insight into patterns or triggers.
• Allergy and Dietary Information: Share any allergies or specific dietary restrictions to ensure safety during therapy.
• Comfort Items (Optional): If your child has a favorite toy, blanket, or other item that helps them feel at ease, it’s a good idea to bring it.

By bringing these items, you’ll help the therapist create a personalized and effective session tailored to your child’s specific needs. If you’re unsure about what else to bring, feel free to reach out before your appointment!

Speech and feeding therapy can significantly enhance your child’s development. Benefits include:

• Improving communication skills, such as articulation, language comprehension, and social interaction.
• Addressing feeding challenges like picky eating, chewing difficulties, and swallowing disorders.
• Our licensed therapists provide personalized care to help your child achieve their full potential.

Pediatric physical therapy helps children build strength, coordination, and confidence. It can be beneficial for:

• Improving gross motor skills like crawling, walking, or jumping.
• Recovering from injuries or surgeries.
• Managing conditions such as developmental delays, muscle imbalances, or neurological disorders.
• Our physical therapy sessions are tailored to your child’s specific needs, using fun and engaging activities to promote progress and enjoyment.

Yes! Our physical and occupational therapists are experienced in working with children who have sensory processing challenges. We offer comprehensive evaluations and create individualized treatment plans that address sensory sensitivity, motor skills, and daily living activities. Our therapy spaces are designed to accommodate various sensory needs while helping children develop better sensory integration skills.

At Kentucky Therapy Solutions, our child counseling services help children navigate a wide range of challenges, including anxiety, depression, behavioral issues, social skills, life transitions, and trauma. We work with children struggling with emotional regulation, school-related stress, family changes, peer relationships, and self-esteem. Our counselors use age-appropriate, engaging approaches that help children express themselves and develop healthy coping strategies.

We understand that counseling might be new or intimidating for children. Our counselors create a warm, welcoming environment using play-based techniques, art, games, and other child-friendly activities to help kids feel at ease. We tailor our approach to each child’s interests and comfort level, making therapy feel more like a positive, natural experience rather than a clinical appointment. Both our in-person and teletherapy sessions are designed to be interactive and engaging.

Parents are essential partners in their child’s therapeutic journey. While maintaining appropriate confidentiality for your child, we regularly involve parents through periodic check-ins, updates on progress, and guidance for supporting your child at home. We also provide parent coaching and strategies to help you better understand and respond to your child’s needs. The level of parent involvement can be adjusted based on your child’s age, needs, and therapeutic goals.

Pregnancy and the postpartum period can be emotionally and physically overwhelming. Reaching out for support is a vital step in ensuring the health and well-being of both the mother and baby. Therapy for pre- and postnatal mood disorders can help with:

• Addressing symptoms of anxiety, depression, or feelings of isolation.
• Providing coping strategies to manage stress and hormonal changes.
• Strengthening emotional resilience and fostering a positive parenting experience.
• Our compassionate team understands the complexities of pre- and postnatal mental health and offers the care and support you need to navigate this important time.

At Kentucky Therapy Solutions, we understand that the journey through pregnancy, postpartum, and early motherhood can bring unexpected emotional challenges. Our maternal mental health counseling provides support for a wide range of experiences, including pregnancy anxiety, postpartum depression, birth trauma, attachment concerns, and the general adjustment to motherhood. We offer a safe, judgment-free space to process your emotions, develop coping strategies, and build confidence in your parenting journey.

Our counselors can work in conjunction with our lactation consultants when needed, providing comprehensive support for both emotional and physical challenges. We offer flexible scheduling and teletherapy options to accommodate the demands of pregnancy and caring for a new baby. Whether you’re experiencing pregnancy-related anxiety, struggling with the transition to motherhood, or feeling overwhelmed with your new role, our specialized counselors are here to support you. You don’t have to navigate this journey alone – reaching out for support is a sign of strength, not weakness.

Yes! We understand that breastfeeding challenges and maternal mental health are often interconnected. We offer the unique opportunity to receive both lactation support and maternal mental health counseling, either separately or in combined sessions. This integrated approach allows us to address both the physical and emotional aspects of your breastfeeding journey, providing comprehensive support during this important time.